Technology
CAFM and operational technology, engineered for facilities.
A Computer-Aided Facility Management platform used by Homelux operations teams to run assets, workflows, SLAs and 24/7 helpdesk for public and private sector clients.
The platform
One system, every asset.
The CAFM platform links asset, contract and financial data with day-to-day work orders, preventive and predictive triggers, and SLA-driven helpdesk operations.
Platform capabilities
14 core capability areas.
01
Asset management
Complete asset register with lifecycle data.
02
Inventory & equipment tracking
Live inventory and equipment position.
03
Financial & contract integration
Contract, warranty and cost data linked to assets.
04
Work orders
Structured request-to-close workflow.
05
Service schedules
Time and condition-based scheduling.
06
Preventive maintenance
Planned interventions to reduce failures.
07
Predictive maintenance
Data-driven triggers for pre-failure action.
08
Corrective maintenance
Rapid response and root-cause tracking.
09
KPI prioritisation
Weighted queues aligned to service impact.
10
Time tracking
Task duration, response and resolution.
11
Flexible reporting
Configurable operational and executive views.
12
SLA monitoring
Live compliance dashboards.
13
Helpdesk case management
Case creation, routing and closure.
14
Automated notifications
Status updates for stakeholders.
Operational benefits
What operators can expect.
01
Reduce overtime through increased preventive maintenance
02
Increase productivity
03
Increase operational output
04
Support budget justification
The platform is used by Homelux operations teams and is not directly accessible via this website. Illustrative screens shown are for explanation only.